Frequently Asked Questions
Is the Beginner Driver Education Course MTO Certified?
Yes! Our Digital BDE program is MTO certified! This means it meets or exceeds the standards of all licensed driving schools!
Why an Online Course?
We love this question! Our online BDE course is the perfect solution for our students. It is self-paced meaning it is available 24/7 and completely flexible around student’s already busy lives.
Our in-car instruction has always been flexible. We pick up and drop off across the cities we operate in, instructors schedule around the student’s schedules and we work with you to finish the course.
Now, our theory portion can meet that level of flexibility! The online course fulfills the same content as the traditional classroom course and also contains rigorous testing and comprehension exercises to ensure every student is learning the material.
Will I get a Discount on my Insurance?
Maybe! You may be eligible for an insurance discount, please contact your insurance company for more information.
A Driver’s License History (from Service Ontario) will show proof of successful completion of this approved BDE course, and graduates with a DLH are eligible for an insurance discount.
I selected e-transfer as my method of payment, how do I pay?
Please etransfer payment to: [email protected] with the student’s name in the message field of the etransfer!
We are registered for autodeposit, so you shouldn’t need a password!
How do I pay for the course?
We accept payment at the time of registration via etransfer or credit card online. At this time we cannot accept cash or cheques, and we cannot process credit cards over the phone.
What is the refund policy?
Once the student has been registered into the online course, no refunds will be issued.
If you have paid for the Silver or Gold packages, and one of our instructors is unable to provide the road test package, the Road Test portion of your registration can be refunded.
Why do you require my Driver's License number at registration?
Your license number is submitted to the MTO in order to update your Driver’s License History.
Do you book my G2 test? How can I book it myself?
Our instructors do not book G2 tests. Occasionally, if you have purchased the Road Test package, as a courtesy, the instructor may book your test for you, however that is done on a case by case basis.
Your G2 test can be booked directly with DriveTest at: https://drivetest.ca/book-a-road-test/
Can I take this course before I get my G1?
Yes, you can take the online portion only before you get your G1 as long as you have turned 16, or your birthday is within 2 month of the course date. We require a G1 copy on file at the office before any in-car lessons can be taught.
Are your instructors vaccinated?
Yes! We have vaccinated instructors in each city. For more information, please contact our head office!
What if I miss an in-car lesson?
If you miss an in-car lesson please contact your driving instructor at least 24 hours in advance to avoid a cancellation fee. Lessons will be made up in-car and can be scheduled directly with your instructor.
Is manual transmission available?
No, we teach exclusively in modern, clean, automatic vehicles.
Do I need insurance to begin the course?
No! You do not need any insurance to take the course.
Will there be more than one student in the vehicle?
No! All lessons are taught one-on-one with an instructor unless a special request is made by both students to be taught together.
Due to COVID-19 however, only one student may be in the vehicle at one time.
How long do I have to finish the course?
The MTO allows for 1 year from the date of enrollment into the online course to complete the course. If you do not complete the course within one year you will be required to take the entire course again.
When do I start my in-car lessons?
Once you have registered for the course, if you have provided your G1 license at the time of registration you should hear from an instructor within 3 weeks.**
**Due to COVID-19 shutdowns, you may experience a much longer wait for in-car lessons. At this time we are prioritizing previous students who have completed their online course.
I registered and have not heard from an instructor what do I do?
If you have not provided a G1 copy during the registration, that is what we are waiting for!
If you have provided a G1 copy, please contact the office for more information!